Additional Verification and Ensuring Smooth Check Payments with BBWSUPPLY Wholesaler

In our previous blogs, we explained how to capture a clear check image and submit it in the correct format. Now, let’s talk about what happens if we need additional verification for your check, especially for large payments or new customers:

Additional Verification Process

At BBWSUPPLY Wholesaler, we may need to verify the authenticity of a check directly with the issuing bank for larger payments or if you’re a new customer. This could involve contacting the bank listed on the check to confirm that it’s valid. Depending on the bank’s process, this might take a bit more time, but it ensures both parties' security.

If we require more information, we may ask for a copy of the original check, a payment receipt, or a bank statement that matches the check’s details. During this verification, the payment will be on hold until the issuing bank confirms its authenticity.

Hold for Clearance

Lastly, all check payments are subject to a hold for clearance until we’ve verified and confirmed the funds. While this may take a few days, it’s a necessary step to protect both you and BBWSUPPLY Wholesaler from fraudulent activity.

Final Steps: Submit Your Check Image

When you’re ready to submit your check image, email it to support@bbwsupply.com along with your order number, business name, and contact information. Once we receive and process your check, we’ll notify you and prepare your order for shipment.

By following these steps, you’ll ensure a smooth and secure payment process. If you have any questions, feel free to contact us at 281-245-7006 or support@bbwsupply.com. Thank you for choosing BBWSUPPLY Wholesaler!